Due to hygiene, The Rabbit Room (TRR) is unable to accept any products for returns. If a product should be deemed defective, please contact TRR via email to obtain a Returns Number (RN) within 7 days of product receipt.

Products returned without a RN will be discarded. TRR will either exchange or credit the cost of the item, upon the product being received and assessed to check the item is in unused condition, and complete with all packaging.

All return postage and insurance charges will be at the expense of the buyer. Please note that we will not be held responsible for items that are lost in transit or for any breakages.

If you have any questions about The Rabbit Room's Return and Shipping Policy please contact us before making a purchase.